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By Carrie Mason-Draffen

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Extra resources for 151 Quick Ideas to Deal With Difficult People

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You should also require parents to ask your permission to bring the kids to the office. If you agree, and if necessary, give the employee a copy of your visitors’ policy. Epilogue When kids come to work, keep the office employeefriendly. 29 Use Irrational Requests as Conversational Openers More than 75 percent of the obese people polled for a recent survey claimed they had healthy eating habits. And 40 percent said they exercised vigorously at least three times a week. The astounding responses, one doctor said, showed that 48 Quick Ideas 28-30 151 Quick Ideas 16-30 the respondents were either Assignment ignorant or in denial about what constitutes a healthy Post a checklist of office diet or vigorous exercise.

You’re trying to improve your marketing or customer service, you’ll always want to choose the most efficient means to your goal. A fellow owner could get you to the finish line faster, yet small-business owners seem reluctant to seek out information on personnel matters. In a survey entitled Advice and Advisors, the National Federation of Independent Business found that human resources and personnel were the two topics small business owners were least likely to seek advice about. Maybe that’s why I get so many letters from their employees.

Visitors who use workstations should leave them as they found them. They should keep their voices down, and under no circumstances should they make long-distance calls without permission. You should also require parents to ask your permission to bring the kids to the office. If you agree, and if necessary, give the employee a copy of your visitors’ policy. Epilogue When kids come to work, keep the office employeefriendly. 29 Use Irrational Requests as Conversational Openers More than 75 percent of the obese people polled for a recent survey claimed they had healthy eating habits.

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